Mabroc & Trade Lanka Privacy Policy

We, Mabroc Oceania & Trade Lanka Limited, take the privacy of our website visitors very seriously. We are dedicated to maintaining the highest standards in safeguarding any personal information you choose to share with us.

If you are prompted to provide personal information on our website, we will inform you about the type of information required, as well as provide you with access to your information and the option to remove or modify it as needed. By explicitly giving your consent when using our website, you are expressly agreeing to our use and disclosure of your personal information in accordance with this Privacy Policy. We may update our Privacy Policy periodically by making changes to this page, so we recommend checking it regularly to stay informed about any updates.

We handle all information collected with great care in accordance with Mabroc & Trade Lanka Limited’s guidelines for information management, while respecting your privacy. We strive to comply with all applicable laws and regulations governing the collection and use of personal information, including but not limited to U.S. privacy laws and the EU General Data Protection Regulation (GDPR).

For the purpose of this Privacy Policy, “Personal Information” refers to information that can be used by us to identify you as an individual who has accessed and used our website in specific circumstances where sharing personal information is necessary. This may include your name, telephone number, email address, and so on.

Types of Information that we collect.

There are several ways we may collect information from or about you, including through.

(A) information you may directly provide to us with your consent; and

(B) information that we automatically collect when you visit our website (passive collection).

A. Information you may provide us.

With your consent, the personal information we collect may include:

  • Name and contact details as required or provided.
  • Financial account details, such as credit card details and other payment information.

Please note that we do not retain credit card information.

It is securely stored in the bank’s servers only during tokenization.

Additionally, we may collect the following information about you:

  • If you make a purchase on our website, we may collect data on what you buy and how frequently you make purchases.
  • If you participate in surveys or interact with us in various other ways, we may collect demographic information that you provide, as well as information about subjects that may interest you.
  • If you connect your account on our website to another service such as LinkedIn, Facebook, or Twitter, the connected service may share with us your registration or profile information that you have authorized. This information allows for cross-platform data sharing to enhance your user experience.

B. Information we collect automatically.

Please be aware that the following information about you is automatically collected:

  • Website Use Information- When you visit our site, we may automatically collect information about your internet service provider, operating system, browser type, domain name, access times, the website that referred you to us, the web pages you request, and the date and time of those requests.
  • Third Party Service Providers
  • Third Party Analytic Technologies
    • Third Party Service Providers – APP [ Arimac Lanka]
    • Third Party Service Providers- Web [ HBSI Pvt Ltd]
    • Third Party Analytic Technologies APP [ Arimac Lanka]
    • Third Party Analytic Technologies Web [ HBSI Pvt Ltd]

To gain more insight into your advertising choices concerning the collection and use of your information, please refer to the “What are Your Rights and Choices” section below.

C. Information collected from other sources.

In order to update or enhance the information you provide us or that we automatically collect, we may obtain information from other trusted sources. This information may be used to ensure the accuracy of the data we collect and to enhance your user experience on our website.

D. Combination of information.

We may combine the information we receive from you, as well as the information about you that you provide with your consent.

Use of your Information.

We value information of our customers, and we use your information only as described below. We use your personally identifiable information for the purposes of giving you a convenient experience and to help us identify and/or provide information on products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of our website and its features. We may share details with you about new services or special promotional programs, or send you offers or information relating to our products and services only if you have agreed to.

We also use your information to address problems on our website and to protect the security/ integrity of our website. We also use anonymous or aggregate information to allow us to audit website usage, create marketing profiles, manage our relationship with advertisers, and to provide support services.

We need to process your information to provide you with the products or services that you have requested or to enter a contract and we are legally obliged to process it.

As we continue to grow our business, we might sell or buy business units. In such an event, customer information generally is one of the transferred business assets, but it remains subject to this pre-existing Privacy Policy (unless, of course, the customer consents otherwise).

We reserve the right to disclose any necessary and/or required information to comply with a court order, subpoena, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary to protect our rights or the rights of others, to prevent harm to any other persons or property. Other than as set out above, to be in line with the EU General Data Protection Regulation (GDPR) based on your consent, you will have an opportunity to choose to share or not to share some of the information that you may provide us.

Security of your information and third-party access to your information.

We continuously work with a commitment towards ensuring that your information is secure. We have established and we follow physical, electronic, technical and management practices based within our company to help protect your information and to prevent unauthorised access or disclosure of data within our systems. We believe that we have implemented measures which are appropriate to secure data considering the nature and type of data stored, while we also appreciate the fact that no computer system is fully secure.

It is also important for you to take steps to secure your Account on our website and to ensure that you to protect yourself against unauthorized access to your password and to your computer.

We do not share your personal information with third parties, except in the limited circumstances described below. We may share your personal information with; only after you have given permission to do so by clicking on the multiple-choice questioner.

  • Our Affiliates: We may share your information with our affiliates and subsidiaries for business, operational, promotional, and marketing purposes.
  • Third Party Service Providers: We may share your information with third party service providers that provide business, professional or technical support functions for us, help us operate our business and the website, or administer activities on our behalf.
  • Selected Advertisers: We sometimes work with advertisers or other third parties to serve targeted advertisements to your interests, or to collect data for conversion tracking.
  • Aggregate or Anonymous Non-Personal Information: We may also share aggregate, anonymous, or de-identified non-personal information with third parties for their marketing or analytics uses.

Retention of your personal information.

We will keep your personal data for the duration required for the specific purpose of processing it. To maintain an active account, we will retain your information as long as your account remains active or as necessary to provide you with services. Additionally, we will keep your personal information in our systems for a period of 20 years after account closure. This allows us to address any complaints, queries, or concerns related to your account during that time.

Your rights to your Personal Information.

We value your rights regarding your personal information on our website, and we grant you reasonable access and control over the personal information you have provided to us. You have the option to modify, delete, or remove your account information at any time. Furthermore, you can adjust your preferences by following the opt-out instructions provided in our promotional emails or by directly reaching out to us.

Contact Us

You may contact us at any point with regards to any queries, complaints, concerns or otherwise regarding our privacy policy and we will take steps to revert to you within a reasonable period:

E mail – info@tradelanka.com

Mabroc & Trade Lanka Limited Digital Team

Address – 37/36, Westgate Drive, Westgate, Auckland 0614, New Zealand

Phone – +64 20 4035 6410

null

Free Delivery

To all orders
null

Quality Guaranteed

Pure Ceylon Tea
null

Marketer to the largest

Producer of Ceylon tea
null

Pay Online

Visa / Mastercard